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Employee satisfaction describes whether employees are happy and fulfilling their desires and requirements at work. Improving employee job satisfaction reduces turnover, and increases internal promotions. Similar to Abraham Maslow’s “A Theory of Human Motivation,” there is a hierarchy of needs that can help employees feel valued and fulfilled at work. These are referred to as the five Ps.
- Person – The individual needs to be made aware of their skills and abilities and value to the organization.
- Perspective – All employees need to learn how others perceive them and perform a self-assessment.
- Place – All employees need to know their own job within the organization and also within the specific industry.
- Possibility – All employees should know different ways they can move within the organization as well as outside of it. Both vertically and horizontally.
- Plan – All employees need to prepare a “blueprint” for how to develop the needed skills, abilities and competencies to enable them to achieve their goals.
Employee Culture
You can create an employee culture in which the employees take the initiative to develop and pursue their own career paths. This will raise their job satisfaction.
Source: Patrick J. Kagler “At First U.S.A. Bank, promotions and job satisfaction are up (Workforce, 2001).
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